Security Advice

Keeping you safe online is our top priority

We take online security seriously

Everything You Need to Know [23rd August 2021 Update]

Our Payment gateway is now using SCA - (Strong Customer Authentication) to help reduce fraud this is called 3D Secure 2.0
3D Secure 2.0 is a NEW authentication protocol that aims to reduce fraud and enhance security in online card payments.

3DS2 requires 2 factor authentication, and will ask users for 2 out of 3 pieces of information to complete their transaction:

something the user is, for example their fingerprint
something the user has, for example their phone
something the user knows, for example a password or a short code sent by SMS by their bank or maybe via a banking APP on a smart phone

If you find your transaction is being declined on our payment gateway, please contact your bank to set up SCA - 3DS2
once done it will work for all future on line payments.

Our aim here is to provide internet users with free, independent, user-friendly advice that will allow them to use the internet confidently, safely and securely.

reCAPTCHA Log on issue's, we suggest the following: -

1) Try again later and restart the computer.
2) Make sure the browser is up to date.
3) Use another internet browser like Firefox, Chrome, Opera, IE
4) Use another computer --or-- turn on/off the modem with a brand new IP address.
5) Deactivate browser extensions.
6) Manually enter email address and password, instead of browser autofill login credentials.
7) Directly connect to the network instead of using a VPN/proxy/firewall.
8) Clear browser cache and cookies.
9) Delete the "User Data" folder in Chrome, and restart Chrome.
10) Enable JavaScript.
11) Disable Ad Blockers.